We’re all familiar with the technology in our personal lives: As soon as you order something online, you get a tracking number that lets you follow your order in the IT systems of the transport service providers, usually through a website. This is practical for private consumers who order one book a month online, for example. Transport service providers also provide tracking numbers that allow business customers to track shipments online, but here the order volume often encompasses several hundred packages and pallets a month with many different providers, not just one order with a single provider. Tracking the status of a shipment in the various transport service provider systems is often too cumbersome and timeconsuming. In addition, businesses sometimes need to retain shipping data and delivery confirmations for long periods of time – if an account is still open, for example – but this data is usually not accessible in the carrier systems for more than six months